The challenges of the IS/IT projects in the healthcare sector

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The challenges of the IS/IT projects in the healthcare sector

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dc.contributor.author Gomes, Jorge
dc.contributor.author Romão, Mário
dc.date.accessioned 2019-09-05T15:54:21Z
dc.date.available 2019-09-05T15:54:21Z
dc.date.issued 2019
dc.identifier.citation Gomes, J., & Romão, M. (2019). The Challenges of the IS/IT Projects in the Healthcare Sector. International Journal of Applied Research on Public Health Management (IJARPHM), 4(1), 67-81. doi:10.4018/IJARPHM.2019010105 pt
dc.identifier.other DOI: 10.4018/IJARPHM.2019010105
dc.identifier.uri http://hdl.handle.net/10437/9773
dc.description International Journal of Applied Research on Public Health Management Volume 4 • Issue 1 • January-June 2019 pt
dc.description.abstract Essentially, the purpose of investment in information systems and information technology (IS/IT) is to improve the operational efficiency of the organizations, reducing costs and improving levels of quality. Thus, many traditional appraisal techniques are used to evaluate tangible benefits, which are based on direct project costs. Since the 1980s, IS/IT has positioned itself as a strategic tool that through flexibility and innovative ways can produce superior performance. The health sector has sought to improve its effectiveness and efficiency by adopting IS/IT solutions to increase the quality of services, namely patient safety, organizational efficiency, and end-user satisfaction. Hospitals are complex organizations, and this complexity magnifies the opportunity for inevitable human errors. A poorly integrated system can decrease operational efficiency and reduce the quality of healthcare services. The issue remains controversial, as evidenced by several articles. The authors noticed that emergent technologies may offer opportunities to those who can exploit them effectively. pt
dc.description.sponsorship «Este trabalho é financiado por fundos nacionais através da FCT - Fundação para a Ciência e a Tecnologia, I.P., no âmbito do Projecto UID/SOC/04521/2019» pt
dc.format application/pdf
dc.language.iso eng pt
dc.publisher International Journal of Applied Research on Public Health Management pt
dc.rights openAccess
dc.subject GESTÃO pt
dc.subject MANAGEMENT en
dc.subject SISTEMAS DE INFORMAÇÃO EM SAÚDE pt
dc.subject HEALTH INFORMATION SYSTEMS en
dc.subject SERVIÇOS DE SAÚDE pt
dc.subject HEALTH CARE SERVICES en
dc.subject POLÍTICA DE INVESTIMENTO pt
dc.subject INVESTMENT POLICY en
dc.subject EFICIÊNCIA ORGANIZACIONAL pt
dc.subject ORGANIZATIONAL EFFICIENCY en
dc.subject TECNOLOGIAS DA SAÚDE pt
dc.subject HEALTH TECHNOLOGIES en
dc.subject SAÚDE pt
dc.subject HEALTH en
dc.title The challenges of the IS/IT projects in the healthcare sector pt
dc.type article pt


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